Instruction on how to install and use Microsoft Authenticator

1. Installing Microsoft Authenticator on Your Mobile Device

1.1 For Android Devices

  1. Open the Google Play Store on your Android phone.
  2. In the search bar, type Microsoft Authenticator.
  3. Locate the app published by Microsoft Corporation.
  4. Tap Install to download and install the app.
  5. Once installed, tap Open to launch Microsoft Authenticator.
  6. On the first screen, tap Sign in or Add account (or the equivalent option) and follow the prompts if required.

1.2 For Apple (iOS) Devices (iPhone / iPad)

  1. Open the App Store on your iPhone or iPad.
  2. Tap on the Search tab at the bottom.
  3. In the search box, type Microsoft Authenticator.
  4. Find the app published by Microsoft Corporation.
  5. Tap the Get button, then Install (you may need Face ID / Touch ID / Apple ID password).
  6. Once installation is complete, tap Open to start Microsoft Authenticator.
  7. On the first screen, tap Sign in or Add account (or the equivalent option) and follow the prompts if required.
Note: Keep your phone secure. Anyone with access to your Microsoft Authenticator app can see your verification codes.

2. How to Set Up MFA on Catalyst Portal

  1. Once MFA comes into force and becomes mandatory, you need to proceed with setting up MFA on your account. You will be shown a QR code on the Catalyst portal screen.
    Proceed for MFA
    Proceed for MFA

    Open the Microsoft Authenticator app on your phone and choose:
    • Scan a QR code or Scan a QR code for an OTP account (or similar option).
    Proceed for MFA
  2. Use your phone’s camera (from within Microsoft Authenticator) to scan the QR code displayed on the Catalyst portal.
    3. Proceed for MFA
  3. After scanning, Microsoft Authenticator will automatically add an entry for your Catalyst account and start showing a 6-digit code that changes every 30 seconds.
    4. Proceed for MFA

  4. Once the QR code is scanned, go back to the Catalyst portal screen and click Continue or the relevant button to proceed.
  5. You will be prompted to enter the 6-digit code displayed in your Microsoft Authenticator app for your Catalyst entry.
  6. Open Microsoft Authenticator, note the current active 6-digit code for your Catalyst account, and type it in the verification code text box on the portal.
  7. Click Verify or Submit. If the code is correct and still valid, your MFA setup will be completed successfully.
  8. Once the correct code is entered, you are authenticated and authorized to work on the portal with MFA enabled.
Important (Future Logins):
After MFA is enabled:
  1. Each time you log in to the Catalyst portal, you must first enter your username and password as usual.

  2. After that, you will be asked to enter a 6-digit code from Microsoft Authenticator.
  3. Open the Microsoft Authenticator app on your mobile device, find the entry for the Catalyst portal, and enter the current active 6-digit code shown there.
  4. The code changes every 30 seconds, so make sure to enter it before it expires.
Recovery Tip: If you change or lose your phone, you will need to contact your system administrator or support team to reset your MFA and set it up again on your new device.